Service Number 1-800-771-5591

Need help troubleshooting a machine issue?

Call our 800 number for assistance.

This number is a service call line. That means for a small fee, we will help you troubleshoot your machine and any issues or questions you may have. Threading, cleaning, new feature instruction, and sew much more, just give us a call and we will help you out.


  • Yearly membership - $49.99+tax

    • You can call as many times as you would like for assistance concerning your machine
    • Also receive 15% off all notions and fabric in store

  • One time fee - $19.99+tax

About Our Service Calls