I just want to thank the staff. They did an amazing job on the memory bear I purchased. I definitely will recommend y'all to everyone I know. My only issue is that I didn't receive a call to let me know it was ready, I could have picked it up sooner but other than that I cannot complain.
I would give these guys 6/5 stars if I could! I've used The Sewing Shop several times in the past to do routine maintenance on my machines and to help fix up my antique Singer and they have always done great work. Everything is very reasonably priced. I worked as a seamstress for Christmas in the Sky 2018 and two days before the big event, my machine got thrown out of time. I brought it in Thursday afternoon and they had it fixed by Friday morning. They knew it was crunch time for us and we're kind enough to offer me a loaner Brother machine! (I had to turn their generous offer down though because I would have brought it back covered in glitter.) Absolutely wonderful shop. I will be using them alone for all my future sewing needs.
The customer service is top notch. They go above and beyond to keep you happy with and educated about your purchase. They have the #1 repair guy around!
My first time in and they were all so sweet to n my baby and I love how they were so kind thank you i will be coming back. GOD BLESS you all..
Fantastic shop. I've had all my sewing machines/sergers serviced there. Very friendly staff
Great shop! I was able to get everything I needed to make my project. I initially dropped off my machine to get fixed. They repaired my machine quickly. I then returned for a one on one session so they could help me understand more about the different features of my machine. They were able to trouble shoot my machine and figure what else was wrong and fixed it. I will definitely be back for their sewing for a cause one of these weeks! They will be seeing me often from now on! Thanks a lot! You all really helped me and I appreciate it!
THIS PLACE IS A GOD SEND AND I WILL NEVER TAKE MY MACHINE ANYWHERE ELSE! I had recently brought my dearly departed grandmothers vintage singer 99k sewing machine to my home after my newer machine quite on me for the last time. (Not a fan of computerized plastic sewing machines. I'm 24 and I just don't care for technology that much.) My grand mothers machine had not been used since I was about 3 or 4 years old and she did not know how to take care of it. Needless to say it needed some work that I couldn't do myself. Desperate to get my machine running I found this place on google and it had gleaming reviews. I called them and told them what I had and how long it had sat unused and their repair man knew exactly what machine it was, exactly what it needed, and gave me an outstandingly good price for a full tuneup on my vintage machine OVER THE PHONE without even seeing it first. My husband and I took it to them the following day and they took a few days to work on it. When I got it back home and plugged it in it ran like it was fresh off the factory floor in the 1940s. Its been a few weeks of steady use now and its still running like a dream. I couldn't be happier with how they treated my precious family heirloom and I will continue to give them my business.
Such a fun shop to visit! They always have fun classes and the staff is very knowledgeable. If you are in the market for a new sewing machine you definitely need to pay them a visit.
I have a Brother 9 needle commercial embroidery machine that I could not get to stitch properly. The machine is about 14 years old and Brother no longer services it. I had watched many YouTube videos about setting the tension. Most of them recommended stitching out either an I or H chart. I couldn't even begin to stitch one of these out.
Then I came across a Facebook post that the Sewing Center was selling the exact same machine as the one I was trying to get working. I sent them a message about my troubles and they suggested that I call and schedule a class with one of their associates on that machine. I did so and scheduled a session with Carissa 2 days later.
The next day, Steve from the Sewing Center, posted a video about needles. He had a wooden mockup of a needle that was about 18 inches long. In the video he pointed out the parts of a needle and the proper way to install them. The morning of the lesson, I replaced all of the needles on my machine and properly oriented them. I started stitching an I chart and adjusted the tensions a little.
I took the charts with me to my lesion with Carissa. She showed me the proper way to adjust the tensions. She also gave me an in-depth training session on the operation of the machine. Steve came over after my session with Carissa ended and also gave me some pointers and other things to look out for.
Steve, Carissa, and the other employees were very courteous and helpful. They demonstrated a high level of knowledge of the equipment and were able to instruct me, a novice to my machine and embroidery. I am currently at home, the day after my session, stitching out designs I created in Hatch.
I highly recommend the Sewing Center. Their prices for service is very reasonable and they know their stuff.